Remote Technical Support

Managed Services

What is a

"Managed Service Provider"?

"A managed services provider (MSP) is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed."

Source: Wikipedia

 
 

 

"A Managed Service Provider (MSP) is an IT company, that can and will provide 24/7 technical support for your employees, monitor your network security & environment, provide technology project consult, from desktop, laptops, workstations, servers, phone system, printers, firewalls and any other system integrated equipment that relies on your network at a monthly flat-fee. In short, we are your I.T. department on Salary available 24/7 with no overtime cost, and no surprised hourly cost."

As your IT Service provider, PhoenixTSI will help you run your business by proactively monitoring your network and by being available to your team anytime.

Services:

  • IT Consult / New Project Consult
  • Hardware & Software Maintenance
  • User & Device Management
  • Laptop/Desktop/Server Management
  • Mobile Devices Management (MDM)
  • Printer Maintenance
  • Commercial Copier Maintenance
  • Backup Services
  • Off-Site Backup Services
  • Malware Services (Anti-Virus)
  • 24/7 Technical Support

These are just to name a few...  

 
 

Benefits:

We can maintain your systems' critical day-to-day business process, assume the responsibility, and proactively ensure that your infrastructure is in top shape at all times.  We provide services to manage your backup, storage systems, user management, security updates, Malware services, and your hardware needs.  Lastly, your IT support cost is predictable or near a fixed monthly fee.

We have several pricing models to fit different sized businesses:

  • Monthly Fee based on an agreed coverage
  • Monthly Fee based on number of servers
  • Monthly Fee based on number of desktops
  • Accumulative fees per month on a per call basis

Included at any level of service you consider:

  • 24 Hour Technical Support
  • 24 Hour Infrastructure Monitoring
  • Toll-Free number support available to you nationwide & globally

Technology is continuously evolving as new innovations are developed and deployed. While technology is expected to change, your IT bill shouldn’t! Our clients enjoy the peace of mind of predictable costs for monthly IT support. Partnering with PhoenixTSI means you have the knowledge and ability of our staff at your disposal 24/7! Our professional services can be tailored to fit businesses in all stages; from start-up, to existing small to large businesses.

800.241.9084

Call us today to begin discussing your company’s IT potential.  We will sit down with you to learn about your business and goals, analyze your entire network, and chat with your staff so that we can integrate our services with your business the most efficient way.

 

PhoenixTSI provides cost-effective solutions that grow as your business does.  If you're interested in IT Outsourcing, IT consulting, require a computer consultant, Security Consultant or Network Consulting Services for any size business may it be large or small, we can help you take care of it.

We also deploy Phone Systems, VoIP Phones Services.  Our IT expertise helps avoid all the issues when deploying VoIP for the first time on a network. 

As an IT Consulting Firm, we provide our services Nationwide and locally in Phoenix, Avondale, Goodyear, Litchfield park, Tolleson, Glendale, Peoria, Mesa, Tempe and Scottsdale.