Remote Technical Support

IT Support Services

IT Support Services

We provide 3 types of Support Services:

  • Managed Services
  • On-Call Service
  • Emergency Assistance

The type of Service that will work best for your business depends on multiple factors: your operation hours, current equipment volume, and expected type of service. Don't worry, we will only offer the service that will make sense for your business.  No matter what type you select, we always provide the same level of service, protection and care.

Emergency Services is only provided on a case by case basis.

 

Benefits of Hiring an IT company:

  • Reduce the cost of doing business and remove the necessary overhead to maintain an in-house IT department.
  • You gain the knowledge of multiple industry experts who can manage your network infrastructure while maintaining data security and integrity.

  • We keep up with advancement of technology for you

How can we help you?

PhoenixTSI has helped many businesses improve their overall efficiency, reduce process time, and increase productivity by taking on various IT projects for them. We take a logical approach to all projects we encounter by analyzing how your business processes work from beginning to end.  We utilize innovative ideas to improve individual bottlenecks, create a system to promote efficiency, and deliver results.

Through these projects, we deliver a valuable solution that will impact the business positively from an economical, resource allocation, and ergonomical perspective.  Each solution is unique to the nature of your business while implementing best practices to ensure tangible results.

 
 

Information Technology Consulting

We have been providing IT consulting services to businesses since 2001. We've helped them to leverage their existing IT infrastructure while implementing new IT solutions.

In today's business environment it is critical to streamline processes.  While companies may operate in different ways, they all share best practices.  At PhoenixTSI, we analyze your company's technological efficiency to deliver measurable results.

Let's face it, your computer network or technology infrastructure is the backbone of your business.  Old computers, servers, and outdated systems slow your business down and put a huge risk in your day-to-day operations. PhoenixTSI helps resolve these problems with IT solutions and services that are designed for your unique business structure.  We can provide you with a complete network evaluation, security analysis, and inventory report that will help you decide the future of your business.

Our IT Consulting service covers:

  • Network Security and Analysis
  • Computer Hardware/Software Analysis
  • Servers and System Integration
  • E-mails and Voice System Collaboration
  • Mobile Device Security
  • Network Security
  • Network Security VPN / Remote Computing
  • Site-to-Site VPN
  • Backup & Recovery
  • Cloud Computing and Migration
  • Cloud Document Management
  • PCI Compliance
  • Network Security Assessment, Medical & Commercial (certified)
    ...and more!