There are many benefits in allowing PhoenixTSi to manage your infrastructure.   We can maintain your systems critical day-to-day business process and assume the responsibility and proactively insure that your infrastructure is in top shape.  We provide services to manage your backup, storage, systems, user management and your hardware needs.  Another benefit of managed IT, your IT support cost is predictable or near a fixed monthly fee.

We have different pricing models that works for different size businesses:

• Monthly Fee based on an agreed coverage
• Monthly Fee based on number of servers
• Monthly Fee based on number of desktops
• Accumulative fees per month on a per call basis

Included in our cost in any level of service you consider are:

• 24 Hour Technical Support
• 24 Hour  Infrastructure Monitoring
• Toll-Free number support available to you nationwide & globally

Our clients currently enjoy the peace of mind and predictable costs for their monthly IT support instead of building an in-house IT Support department.

With PhoenixTSI, you have the knowledge and ability of our staff at your disposal 24/7. 

Customer benefits:

• Customer peace of mind – monitor network on 24x7x365 basis proactively
• Single point of contact for all network issues
• Single supplier instead of multiple vendors
• Defined Service Levels (for service delivery)
• Known costs for management & fixed price contracts
• Avoid costs of building own management & reporting systems
• Lower Total Cost Ownership (TCO) for client